Office Policies
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- When your appointment is confirmed, you will receive an email with links to complete Intake and Consent forms. Please complete these forms prior to your appointment.
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- Mindful Medicine Rochester does not have front staff at this time. Please make yourself comfortable in the waiting room when you arrive and Dr. Olden will come to get you.
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- Dr. Olden's practice is not designed for primary care, urgent/emergency care, or inpatient management.
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- We require that you have a primary care provider prior to coming to Mindful Medicine Rochester.
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- Please contact your PCP or dial 911 if your situation warrants acute attention.
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- If you need to cancel your appointment, please see our cancellation policy here.
- Your appointment is reserved especially for you. We understand that sometimes schedule adjustments are necessary.
- Please understand that when you forget, cancel, or change your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and other clients miss the opportunity to receive services.
- All cancellations and appointment changes must be made no less than 24 hours prior to the appointment time.
- Cancellations made less than 24 hours prior to the appointment time will be charged a $75 cancellation fee that must be paid before another appointment will be scheduled.